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Which of the following dimensions of product quality means the rate at which a product can be repaired?
9. Which of the following dimensions of product quality means the rate at which a product can be repaired?
- Durability
- Reliability
- Perceived quality
- Serviceability
Answer
The correct answer is: D) Serviceability
Explanation
Serviceability is the dimension of product quality that refers to the rate at which a product can be repaired.