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MCQs on Business Studies Class 11 Chapter 5 - Emerging Modes of Business

By Mohit Yadav Last updated : April 29, 2023

MCQs on Business Studies (CBSE) Class 11 (Chapter 5) Emerging Modes of Business. Practice these multiple-choice questions and answers with explanations to learn, revise, and enhance your skills in Class 11 (Chapter 5) Emerging Modes of Business. All these questions are prepared by experts based on the current NEP exam pattern.

List of Business Studies Class 11 Chapter 5 (Emerging Modes of Business) MCQs

1. What is outsourcing?

  1. Includes offshoring
  2. Restricts only to the contracting out of (ITES)
  3. Option A & B
  4. None of them

Answer: A) Includes offshoring

Explanation:

Outsourcing Includes offshoring.


2. Which businesses have firms at one end and their customers at the other?

  1. B2C commerce
  2. B2B commerce
  3. C2B commerce
  4. C2C commerce

Answer: A) B2C commerce

Explanation:

B2C commerce businesses have firms at one end and customers at the other.


3. What do call centers use to handle?

  1. Customer-facing and back-end service
  2. Outbound voice-based business
  3. Option A & B
  4. None of them

Answer: A) Customer-facing and back-end service

Explanation:

Customer-facing and back-end service.


4. Under which E-commerce transaction both buyers & sellers are firm?

  1. B2C commerce
  2. B2B commerce
  3. C2B commerce
  4. C2C commerce

Answer: B) B2B commerce

Explanation:

Under B2B commerce both buyers & sellers are firm.


5. Which is the most popular way of online transactions?

  1. Credit card
  2. Debit card
  3. Net banking
  4. All of them

Answer: D) All of them

Explanation:

Credit cards, Debit cards, Netbanking are the few most popular ways of online transactions.


6. Complaints by a customer in a company. What kind of E-business is this?

  1. B2C commerce
  2. B2B commerce
  3. C2B commerce
  4. C2C commerce

Answer: A) B2C commerce

Explanation:

Complaints by a customer in a company is a B2C commerce.


7. Which is not an application of E-business?

  1. Online trading
  2. Online transaction
  3. Contract R & D
  4. None of them

Answer: C) Contract R & D

Explanation:

Contract R & D is not an application of E-business.


8. Under which E-commerce transaction both buyers & sellers are customers?

  1. B2C commerce
  2. B2B commerce
  3. C2B commerce
  4. C2C commerce

Answer: D) C2C commerce

Explanation:

Under C2C commerce transactions both buyers & sellers are customers.


9. Why India is the preferred destination for IPO?

  1. Govt tax
  2. Cheap manpower
  3. Cheap people
  4. All of them

Answer: B) Cheap manpower

Explanation:

Because of Cheap manpower India is the preferred destination for IPO.


10. Which have broader terms?

  1. E-business
  2. E-commerce
  3. Both
  4. None of them

Answer: A) E-business

Explanation:

E-business has broader terms.


11. Full form of EDI?

  1. Electronic data interrupts
  2. Ethnic data exchange
  3. Electronic data exchange
  4. None of them

Answer: A) Electronic data interrupts

Explanation:

Electronic data interrupts is the Full form of EDI.


12. Which kind of transaction is withdrawing money from an ATM?

  1. B2C
  2. B2B
  3. C2B
  4. C2C

Answer: A) B2C

Explanation:

Business to customer.


13. E-bay service is called?

  1. B2C
  2. B2B
  3. C2B
  4. C2C

Answer: D) C2C

Explanation:

E-bay service is called C2C.


14. Full form of B2B transaction?

  1. Business to business transaction
  2. Business to customer transaction
  3. Customer to business transaction
  4. None of them

Answer: A) Business to business transaction

Explanation:

The business-to-business transaction is the full form of B2B transaction.


15. Full form COD?

  1. Cash on delivery
  2. Code of delivery
  3. Cash on discount
  4. None of them

Answer: A) Cash on delivery

Explanation:

Cash on delivery is the full form of COD.





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