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MCQs on Business Studies Class 11 Chapter 5 - Emerging Modes of Business
By Mohit Yadav Last updated : April 29, 2023
MCQs on Business Studies (CBSE) Class 11 (Chapter 5) Emerging Modes of Business. Practice these multiple-choice questions and answers with explanations to learn, revise, and enhance your skills in Class 11 (Chapter 5) Emerging Modes of Business. All these questions are prepared by experts based on the current NEP exam pattern.
List of Business Studies Class 11 Chapter 5 (Emerging Modes of Business) MCQs
1. What is outsourcing?
- Includes offshoring
- Restricts only to the contracting out of (ITES)
- Option A & B
- None of them
Answer: A) Includes offshoring
Explanation:
Outsourcing Includes offshoring.
2. Which businesses have firms at one end and their customers at the other?
- B2C commerce
- B2B commerce
- C2B commerce
- C2C commerce
Answer: A) B2C commerce
Explanation:
B2C commerce businesses have firms at one end and customers at the other.
3. What do call centers use to handle?
- Customer-facing and back-end service
- Outbound voice-based business
- Option A & B
- None of them
Answer: A) Customer-facing and back-end service
Explanation:
Customer-facing and back-end service.
4. Under which E-commerce transaction both buyers & sellers are firm?
- B2C commerce
- B2B commerce
- C2B commerce
- C2C commerce
Answer: B) B2B commerce
Explanation:
Under B2B commerce both buyers & sellers are firm.
5. Which is the most popular way of online transactions?
- Credit card
- Debit card
- Net banking
- All of them
Answer: D) All of them
Explanation:
Credit cards, Debit cards, Netbanking are the few most popular ways of online transactions.
6. Complaints by a customer in a company. What kind of E-business is this?
- B2C commerce
- B2B commerce
- C2B commerce
- C2C commerce
Answer: A) B2C commerce
Explanation:
Complaints by a customer in a company is a B2C commerce.
7. Which is not an application of E-business?
- Online trading
- Online transaction
- Contract R & D
- None of them
Answer: C) Contract R & D
Explanation:
Contract R & D is not an application of E-business.
8. Under which E-commerce transaction both buyers & sellers are customers?
- B2C commerce
- B2B commerce
- C2B commerce
- C2C commerce
Answer: D) C2C commerce
Explanation:
Under C2C commerce transactions both buyers & sellers are customers.
9. Why India is the preferred destination for IPO?
- Govt tax
- Cheap manpower
- Cheap people
- All of them
Answer: B) Cheap manpower
Explanation:
Because of Cheap manpower India is the preferred destination for IPO.
10. Which have broader terms?
- E-business
- E-commerce
- Both
- None of them
Answer: A) E-business
Explanation:
E-business has broader terms.
11. Full form of EDI?
- Electronic data interrupts
- Ethnic data exchange
- Electronic data exchange
- None of them
Answer: A) Electronic data interrupts
Explanation:
Electronic data interrupts is the Full form of EDI.
12. Which kind of transaction is withdrawing money from an ATM?
- B2C
- B2B
- C2B
- C2C
Answer: A) B2C
Explanation:
Business to customer.
13. E-bay service is called?
- B2C
- B2B
- C2B
- C2C
Answer: D) C2C
Explanation:
E-bay service is called C2C.
14. Full form of B2B transaction?
- Business to business transaction
- Business to customer transaction
- Customer to business transaction
- None of them
Answer: A) Business to business transaction
Explanation:
The business-to-business transaction is the full form of B2B transaction.
15. Full form COD?
- Cash on delivery
- Code of delivery
- Cash on discount
- None of them
Answer: A) Cash on delivery
Explanation:
Cash on delivery is the full form of COD.