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An automobile product has been used for a very long time, but it still provides the best performance with minimal breakdowns. Which product quality dimension is applied here?
10. An automobile product has been used for a very long time, but it still provides the best performance with minimal breakdowns. Which product quality dimension is applied here?
- Reliability
- Durability
- Serviceability
- Perceived quality
Answer
The correct answer is: B) Durability
Explanation
The product quality dimension used in this instance is durability. Durability refers to a product's capacity to survive wear, tear, and usage over time while maintaining its performance with minimal failures.