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Why do management information systems (MIS) fail?

In this tutorial, we will learn about the various root causes of MIS failure. The learning outcome of this tutorial will facilitate users to keep in mind the MIS failure causes so that the new one developed system cannot fail or face any incontinence. By IncludeHelp Last updated : June 01, 2023

Why MIS Fails?

MIS is a very crucial resource for an organization. MIS failures can create a big negative impact on the company that has designed it. In this case, it brings bad publicity to the concerned company. MIS failure is very expensive for the company in terms of money wastage, time wastage, resource wastage, etc. Hope for the management of information system goes end by the concerned company. So, the organization needs to identify the root causes of MIS failure and be alert to these concerns during the development of MIS.

Causes of MIS Failure

Followings are the main root causes of MIS failure may arise due to followings -

• Incomplete analysis – incomplete analysis is the biggest cause of system failure. An incomplete analysis is due to some common reasons like problem identification is not properly defined, key requirements and constraints are not properly understood and identify at the early stages of the MIS design and development process.
• Lack of management involvement – it is the biggest cause of no-one understands the system which creates a huge understanding gap and makes MIS fail. Lack of management involvement have long-lasting consequences and can impact an entire system. Many executives who are not personally involved in MIS system design would most likely is a cause of system failure because the inputs of senior executives are always fruitful for the system to get the right direction to work on.
• The accent of the computerized system – if someone doesn't understand the procedures and its need for handling input and output system, hardware and its usage, and application and its impacts; makes the biggest cause of MIS failure.
• Concentration on low-level data processing – Information must be easily accessible and understood.
• Lack of management knowledge of ICT systems and capabilities – In the growth of KM (Knowledge Management) systems, structures, data processes, and information technologies, the implementation and use of ICT to enhance and encourage knowledge management have brought to focus the urgent need to come up with new approaches, resources, and techniques to promote effective knowledge management for enhanced service delivery in system development. managers know what they want from the system but don't understand the technology
• Lack of teamwork – For a variety of reasons, lack of coordination may be a problem. ... People come together to create relationships that lead to productive teamwork. By good communication of intent, the team leader aligns the team, so that individual abilities combine with coordination to achieve results for the teams. During MIS design, An ICT director must organize the divisions of accounts, marketing, distribution, etc. to help everybody understand the benefits of the system.
• Lack of professional standards – The professional requirements have a purpose. These criteria are for all members of the team who work for an organization in lifelong learning, defining the abilities, expertise, and qualities needed for the organization. All systems require simple documentation that can be understood by all users.