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What is the full form of ITES?
Full form of ITES: Here, we are going to learn about the ITES, its full form, ITES permitted services, Popular IT-ITES Employers, etc.
By Anushree Goswami Last updated : March 26, 2024
ITES: Information Technology Enabled Services
ITES is an abbreviation of Information Technology Enabled Services. Information Technology Enabled Services also known as web enabled services, remote services or teleworking comprises a broad diversity of methods and operations which uses information technology to enhance and improve the productivity of an organization. India preferred to be the most for outsourcing IT Enabled Services (ITES) by the significant companies in the world. Philippines is also a marketable and in demand destination for ITES. It is because of the accessibility of comparatively low price and skillful human resources which aids in diminishing cost and enhance service qualities. As compared to India or the Philippines, If an organization takes almost identical services from a developed nation, it will insistence at least three or four times an insurance charge.
ITES Services
ITES permitted the following services which comprise of,
- Business Process Outsourcing (BPO)
- Knowledge Process Outsourcing (KPO)
- Back Office Operations
- Legal Process Outsourcing (LPO)
- Logistics Management
- Game Process Outsourcing (GPO)
- Call Centers
It also comprises the services such as e-CRM, medical transcription and coding, data processing, data mining, electronic publishing etc.
Popular IT-ITES Employers in India
- Tata Consultancy Services Ltd
- Infosys Technologies Limited
- Wipro Technologies Limited
- HCL Technologies Limited
- Tech Mahindra Limited
- Mphasis Limited
- NIIT Technologies
- CMC Limited
Opportunities and Challenges of Information Technology Enabled Services (ITES)
- In a sequence to help your clients obtain market differentiation or competitive advantage and therefore apprehend a larger amount of share of your client’s technology budgets, evolve, diversify and build up a powerful, inclusive, finest in standard end to end solutions and contribution of services.
- When the right set of circumstances emerge, there should be a capability to scale and expand and this would need a persistent investment in design, infrastructure and promptly recruit, train and position new professionals.
- To minimize over dependency and risk of being deprived of valuable market share, expand your client record on all parts of the business verticals.
- Sustain high-quality, worthier and sophisticated project management techniques in line with global grade excellence and confirm timely, compatible and precise implementation to establish highest client contentment.
Benefits of ITES
- The companies and organizations will expand and strengthen their flexibility through Business Process Outsourcing (BPO), which is a substantial segment of ITeS.
- ITeS vendors propounded most services on a fee for-service premise.
- ITeS expanded and strengthened organizational flexibility is by increasing the speed of business operations, activities and tasks.
- Supply chain management (SCM) with the effectual and beneficial utilization of chain partners and business operations outsourcing increases the speed of several business activities and tasks.